Responsible Gaming

Gaming Should Be Entertainment

At Avis Australia, we're committed to promoting responsible gaming practices. Online casino gaming, including Neosurf casinos, should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification & Legal Requirements

You must be 18 years of age or older to access and use online casino services in Australia. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gaming activity. By using this site, you confirm that you are of legal age.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate problem gambling:

• Chasing losses: Trying to recover lost money by gambling more
• Hiding gambling activity: Being secretive about the amount or frequency of your gaming
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Prioritising gaming over work, study, or family commitments
• Financial strain: Borrowing money to fund gambling or experiencing debt
• Mood changes: Feeling anxious, irritable, or depressed when not gambling
• Escalating stakes: Needing to bet more to achieve the same level of excitement
• Failed attempts to quit: Being unable to reduce or stop gaming despite wanting to

If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer built-in tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're willing to lose during a gaming session
• Session Time Limits: Set automatic session duration limits to prevent extended play
• Reality Checks: Receive regular notifications during play reminding you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
• Account Closure: Permanently close your account if you wish to stop gaming entirely

We strongly encourage you to use these tools as part of your responsible gaming strategy.

Support & Help Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer confidential support:

Australia

• Gambling Help Online – Free counselling and support service
  Website: www.gamblinghelponline.org.au
  Confidential phone and online counselling available 24/7

International Resources

• GamCare (UK) – Responsible gambling information and support
  Website: www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org

Take Action Today

If you or someone you care about is experiencing problems with gambling, help is available and recovery is possible.

Don't wait for the situation to worsen. Reach out to Gambling Help Online or contact a support organisation listed above. Speaking with a counsellor is free, confidential, and the first step towards regaining control.

Remember: Gambling should be fun. If it's no longer fun, it's time to seek help.